Got A Query?

If you are a consumer and have a query regarding iTeddy, please contact our Consumer Helpline:

Email: consumers@vividimag.co.uk
Telephone: 01702 200660

In Writing:
Vivid Consumer Helpline
PO Box 164
Hockley
Essex
SS5 4AB
U.K.

Technical Support

Visit our FAQ section for help with common issues as well as tutorials, instructional guides and videos on how to use iTeddy. (you will need to be logged into the website to access this information, please click here to log-in)

If you can't find the answer you are looking for then please contact us using the details above.